Home Support Plans
Did you know that the average computer user will need to access technical support at least eight times a year, but only calls once when everything fails?

Now imagine you can ask for expert computer help to fix your computer problems without clocking up additional costs… wherever you are and whenever you need it!

For a one off payment, Electronbox offers you a full IT support package for a whole year for all your computer problems and repair issues. In other words, peace of mind at an incredible price. Everything you need to keep your computer equipment safe, secure and trouble free when you need it and wherever you are.

We also make sure your computer is performing at peak performance.

Business Support Plans
Do you wish you could discover a reliable, cost-effective way to deal with all the technical computer issues that crop up leaving you free to run your business?

Our wide range of flexible support and maintenance contracts provide you and your business with a fixed fee solution to your IT needs, keeping your costs low and controlled.

Having a business support contract is like having your own professional IT Support department, ready to help at any time, but without the usual associated high costs.

Everything you need to keep your IT equipment safe, secure and trouble free as well as performing at its peak. Our selection of support contracts can meet all your IT requirements whenever and wherever you are.

What is included?
Our home support packages include:

• Telephone help and advice
  
• Instant remote technical support
  or help via e-mail
  
• Home visits by a trained technician to resolve problems that can’t be dealt
  with remotely or by phone
  (a visit fee applies)
  
• Free labour costs
  to repair your computer
  (saving of €59 per hour)
  
• Virus and spyware removal
  
• An out-of-hours support line
  
• A yearly health check and optimization
  for your computer to increase its speed and performance (saving of €125)
  
• One free PC clean
  (saving of €35)
  

What is included?
Our business support packages include:

• Unlimited telephone help and advice
  from our technicians
  
• Instant remote technical support
  and help via e-mail
  
• Complete diagnosis and
  troubleshooting services
  
• Out-of-hours support line
  manned by technicians
  
• On-site visits by a trained technician
  to resolve problems that can’t be
  dealt with remotely or by phone
  (a visit fee applies)
  
• FREE labour for PC repair
  (saving of €65 per hour)
  
• Emergency call-outs and priority repairs
  
• Antivirus software subscription
  
• PC clean and optimisation for all your
  PCs to increase speed and performance

What are the benefits?
Having a support package, there are numerous benefits available to you. These include:

• IT support and advice at
  an affordable price
• An efficient and fast running computer working at its peak performance
• Your data is safe and secure
• Less costly repairs
• Peace of mind

What are the benefits?
Any business will undoubtedly benefit from any of our support contracts. Advantages include:

• A fixed fee, so no surprises — you know what your IT spend will be per year
  
• Peace of mind
  
• Consistent and expert IT support
  at an affordable price
  
• Computer equipment is safe, secure
  and trouble free